For Rickenbaugh Collision
At Rickenbaugh Collision, there’s nothing more important to us than our customer’s experience and safety. There is no part of the process that we don’t tirelessly work to make convenient, comprehensive, and satisfactory to you. Read on to hear why people have chosen, and continue to choose, Rickenbaugh Collision for all of their collision repairs.
Honestly the best customer service and flawless car repair. Everyone is incredibly nice, honest and helpful.
Rickenbaugh’s Collision Center has repaired and/or repainted five of our cars over the years. Each occasion has been as great of an experience as possible (considering you’ve just been involved in something unfortunate!) for us; on time, on budget (in the case of the voluntary repaint I had them do) and meticulous work. The friendly staff has taken care of the large hassle of dealing with the insurance companies as well as coordinating with rental companies. They happen to be conveniently located for us, but would be well worth the drive to know that your work will be done right.
What a great experience. Living in a very rural part of the state, it is very difficult for me to get to Denver for repair work, and Nick Pacifico and the whole team at Rickenbaugh Collision Repair worked extra hard to accommodate me. The work was done beautifully and expediently. I felt so taken care of–as if this team were really on my side, making life work. Thank you, Nick and Rickenbaugh Collision Repair!
Kira was a dream to work with and really took care of our repair needs after quite a stressful car accident experience. She, and her team, have certainly exceeded all expectations. Highly recommend! And, god forbid, anyone I know and love is in need of a body shop again, I have no hesitations as to who to recommend. Thank you Kira and Rickenbaugh!
Kira was amazing to work with and has impeccable customer service skills! She was friendly, very transparent, and clearly and consistently communicated updates about my vehicle throughout the entire repair process and was so patient with me when I had a ton of questions. The best experience I could’ve asked for. I will definitely be using Rickenbaugh for all future repairs.
My experience at Rickenbaugh was more than satisfactory. The staff was friendly and communicative. I received regular updates on the status of my vehicle, the repairs were done in a timely manner, and staff were happy to go through the repairs with me when it was time to pick up the car. The whole experience was effortless.
Everything about my experience, from the moment the phone was answered to parting with my belongings out of my car was perfect. Alex Pedross really helped me in ways way outside of his job duties. I cannot thank Rickenbaugh enough!!
Wonderful experience from beginning to end. Kira was with me every step of the way, she provided my estimate timely and my car was even completed a few days ahead of schedule; not to mention the almost daily updates on the progress. Everything looks great, thanks again for making this inconvenience as easy a possible.
Rickenbaugh Collision’s customer service and quality work stands high above other shops in the metro area. Alex not only kept me informed and educated about the process of my repair, but also advocated for me to ensure the insurance company covered the appropriate parts needed to get my car back to pre-loss condition. This is the body shop I continue to use and refer friends and family.
I can say nothing but kind things about my experience when getting my vehicle repaired by Rickenbaugh Collision repair. From start to finish, the team, especially Caleb, took care of my every need and ensured I was up to date on the status of repair of my car. My car also looked brand new and was spotless throughout the interior. If you are looking for quality service, this is your place!
I’ve come to Rickenbaugh for collision repair twice now and walked out of the shop a happy customer both times. Caleb’s been my point person on both trips, and he’s gone above and beyond the expectations of what customer service is. Rickenbaugh’s become the default, go-to shop; I haven’t had any reason to look or search elsewhere. Definitely recommended; ask for Caleb when you call in and he’ll get you taken care of!
I’d highly recommend Rickenbaugh for all your repair needs. I was rear ended while parked and the whole process between getting the insurance through, a rental, was all seamless and handled smoothly by the guys at the shop. Caleb was great at keeping me updated on the repairs especially when things took a bit longer than anticipated but the end result was flawless and my vehicle looked great both outside and in!
While you hope you never have reason to use a collision body shop, Rickenbaugh Collision Repair will make it a pleasurable experience. From the moment Caleb did the hands-on estimate, I felt confident my Volvo XC40 was going to be okay. He assured me they would be able to make it look like new again, and Rickenbaugh did not disappoint. Caleb worked seemlessly with the insurance adjustor to make sure everything was covered. He kept me updated at ever step of the way. If you are looking for outstanding customer service and high quality work, Rickenbaugh is the place for you.
6/5 stars. Brought my car in to get repaired after it was hit in multiple spots with a BB gun a year before. I picked it up a week later and it looked like a brand new car. No joke. Caleb worked on my car and kept in touch throughout the week and gave me a couple updates. He was great. Would highly recommend!
Rickenbaugh Collision does a great job of repairing vehicles to be like new, I have had my vehicle there for repair three different times. They hold their work to a very high standard and I have been satisfied with the outcome each time.
While my most recent collision ultimately resulted in the loss of my vehicle, (on the part of insurance) the technician assigned to my vehicle, Caleb, was very helpful and thorough. When the insurance company wanted to take shortcuts to repair my vehicle in a manner that was not consistent with both Rickenbaugh and the manufacturer’s standards, he advocated on my behalf and maintained focus on doing the right thing for my safety and that of my family. I hope that my new vehicle does not need to visit any collision center but in the event it does I will surely bring it to Rickenbaugh.
I had an A+ experience with this shop! Having my brand new car rear-ended was so frustrating and stressful, but Alex and Caleb kept me in the loop, ensured the highest quality of repairs, and explained everything to me. Put my mind at ease. The car looks brand new again! Highly recommend
“A superb job of keeping us informed during every step of the repair process. The final, finished product was perfection…everything we have come to expect and appreciate from Volvo. We will sing your praises!”
“Just got home and everything seems great. Thanks again for your hard work & for always keeping me up-to-date on the status. I would love to leave a review for you, so please let me know the best place to do so. Thanks again!”
“When I picked my XC90 up it looked great! Your staff’s teamwork made bringing my Volvo back to Denver worthwhile. Plus, it was finished on time as promised.”
“Bottom Line, Great Teamwork and Customer Service that met all my expectations!”
“Thank you again for all of your help getting our Escalade repaired. You were absolutely delightful to work with and I feel you went above and beyond for us. We are so grateful for your efforts!”
“Thorough, detailed, communicative, professional and first-rate.”
“We’ve used Rickenbaugh for years and will continue to do so.”