To provide you with the most accurate estimate possible, our estimator will enter all the relevant data about the repair into our computerized estimating system. We then generate a report detailing the work needed and the costs involved.
In addition to Rickenbaugh Collision‘s estimate, a representative from your insurance company may inspect your vehicle and prepare an estimate. Prior to beginning the repair process, we’ll make sure our estimate agrees with the insurance company’s figure as well as with the repair procedures needed to fix any damage. At times, a vehicle may be evaluated as a total loss and no repairs will be needed.
Occasionally we find additional damage after a vehicle has been disassembled for repair. When this happens, we take photos of the damage and contact you and/or your insurance company to approve any additional repairs. We’ll also generate a supplement to your original estimate to cover additional repair costs.
We will order any parts needed for your vehicle’s repair to make sure they are delivered in a timely fashion. Occasionally, we may need to place a special order for parts which can add time to the repair process.
We use a sophisticated repair system to carefully and accurately measure, analyze, and align the frame of your vehicle to restore it to its original factory specifications.
The body repair process involves replacing any damaged exterior parts as well as any necessary metal finishing.
Rickenbaugh Collision’s technicians use a computerized paint-mixing system to match your vehicle’s paint color perfectly. To ensure the best adhesion possible, we sand down the area to be painted, masking and priming it for refinishing.
Once repairs are complete, we reassemble any parts that were removed and/or repaired. We then check to verify that your car is structurally sound and ready for delivery.
We test-drive your vehicle and perform a quality control system check to make sure everything functions correctly and the repairs have been completed successfully.
When your car is ready for pick up, we will meet with you to review your invoice and answer any questions. Our goal is to make sure you’re 100% satisfied with our work.